Maids My Way specializes in complete cleaning services for discriminating residential clients in the St. Louis Metro East area. We are out to change the way people view the home cleaning industry by higher standards of performance, a commitment to using green products and technology, and a well-trained and reliable staff. We are guided by relentless focus on our clients. We take the time to meet each of our clients and get to know them and what their needs are and tailor a program that addresses their individual needs, objectives and budget, resulting in an exceptional value for a great personalized service that will exceed their expectations.
How We're Different
Maids My Way is a green cleaning company that is guided by creating meaningful relationships with our clients and the community. We are dedicated to the highest quality of client satisfaction delivered with a sense of warmth, friendliness and individual pride and spirit. We create time for you to experience life!
Maids My Way is committed to using green products for a healthier environment for our clients and a cleaner environment for everyone else. For example:
- We use only steam and plant based products that clean and disinfect.
- We use Hepa vacuums with four filtration systems.
- We allow no cross contamination between surfaces by using color-coded microfiber rags.
We’re not just a cleaning service, we’re also your neighbors and friends, and want to make sure we keep our neighborhood not just clean, but healthy and prosperous. Here are a few ways we serve our community:
- Donating services monthly to deserving families
- Walk/Run events
- Food Drives
Anne Nowak, founder of Maids My Way Inc., became frustrated by not being able to find an individual or a larger cleaning or franchise company who could do the work reliably and completely up to her standards, and not charging an extra fee for what she thought should be routine cleaning. Most importantly, never bothering to ask what was important to her.
After talking to friends, neighbors and co-workers for referrals, everyone said the same thing, “I have a someone but I am not real happy with them” Or “they are OK but not great”. Then a friend said: “With your background, why don’t you start your own business?” With an extensive background in business management and development, she did research to find out what type of a cleaning service would be the most valuable to discriminating client. In an informal survey, she asked what they liked, didn’t like and what services they would expect from a cleaning company. With that information, she built a cleaning company around what clients would want, and then took it a step farther to make sure that this new company would promote exceptional value for a great personalized service that will exceed clients' expectations.
Our processes are built around the notion that our clients want their whole house cleaned completely, not part of it cleaned one time, and another part cleaned a another time. We live in our whole house all the time. So we developed checklists of what will be a part of each cleaning, with meticulous attention to detail.
We also want to make sure our maids are reliable, diligent and trustworthy. In addition to a stringent hiring procedure, all of our staff members are required to pass a county, state and national background check and drug test. We are also fully insured.
We extensively train our employees before they ever set foot in a client’s home. And we offer a rewards program to encourage and motivate them, and ensure long-term employment.
Finally, we survey our clients regularly to make sure if they are happy with our services and if there are any areas for improvement.
In addition to using green technology products, we use specialized software for scheduling, managing workloads, and estimating projects to make sure all our work is on time and at the price we quoted.
Maids My Way serves the communities of the eastern side of St. Louis, serving the suburbs and towns of Illinois including O'Fallon, Belleville, Fairview Heights, and surrounding areas.